Program Support Assistant
The Program Support Assistant is the principle clerical or administrative support to the Office of Community Care. Duties include but are not limited to:
Performs various clerical and administrative duties such as typing correspondence and documentation review and submission. Maintains, updates and secures employee record files. Records and transcribes minutes from required staff and committee meetings. Uses computer systems to complete various tasks such as ordering office supplies and timekeeping duties. Updates and maintains specific databases and spreadsheets related to office operations. Submits reoccurring department requirements and initiates new employee systems access requests. Coordinates and schedules meetings between management and various supporting personnel and departments. Maintains suspense trackers to ensure department requirements are met in a timely and accurate manner. Develops an organizational system to assist in the success of the daily operation in the department. Communicates effectively with management as well as other department staff to ensure any and all requests are fulfilled. Communicates effectively with Veterans, outside providers, and various other hospital staff as applicable. Answers all incoming calls and returns all missed calls in a timely manner while displaying excellent customer service skills. Work Schedule:
7:
30 am-4:
00 pm Monday - Friday; may be required to work weekends and overtime. Telework:
Not available Virtual:
This is not a virtual position. Position Description/PD#:
Program Support Assistant/PD803760 Relocation/Recruitment Incentives:
Not Authorized Financial Disclosure Report:
Not required To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 05/21/2020. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-6 position you must have served 52 weeks at the GS-5. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and as described below:
Specialized
Experience:
You must have one year of specialized experience equivalent to at least the next lower grade GS-5 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
compile and prepare replies to general correspondence prepare memoranda maintain calendars maintain suspense files prepare agendas for meetings take minutes make travel arrangements You will be rated on the following Competencies for this position:
ClericalCommunicationComputer SkillsPlan and organize work Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:
The work is sedentary. Typically, the employee sits comfortably to do the work. The work area is adequately lighted, heated and ventilated. However, there may be some walking, standing, bending, carrying of light items such as papers, books or driving an automobile, etc. Ability to sit or stand for extended periods of time is required, as well as the ability to work in front of a computer screen entering data for extended periods of time. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Estimated Salary: $20 to $28 per hour based on qualifications.
Performs various clerical and administrative duties such as typing correspondence and documentation review and submission. Maintains, updates and secures employee record files. Records and transcribes minutes from required staff and committee meetings. Uses computer systems to complete various tasks such as ordering office supplies and timekeeping duties. Updates and maintains specific databases and spreadsheets related to office operations. Submits reoccurring department requirements and initiates new employee systems access requests. Coordinates and schedules meetings between management and various supporting personnel and departments. Maintains suspense trackers to ensure department requirements are met in a timely and accurate manner. Develops an organizational system to assist in the success of the daily operation in the department. Communicates effectively with management as well as other department staff to ensure any and all requests are fulfilled. Communicates effectively with Veterans, outside providers, and various other hospital staff as applicable. Answers all incoming calls and returns all missed calls in a timely manner while displaying excellent customer service skills. Work Schedule:
7:
30 am-4:
00 pm Monday - Friday; may be required to work weekends and overtime. Telework:
Not available Virtual:
This is not a virtual position. Position Description/PD#:
Program Support Assistant/PD803760 Relocation/Recruitment Incentives:
Not Authorized Financial Disclosure Report:
Not required To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 05/21/2020. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-6 position you must have served 52 weeks at the GS-5. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and as described below:
Specialized
Experience:
You must have one year of specialized experience equivalent to at least the next lower grade GS-5 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
compile and prepare replies to general correspondence prepare memoranda maintain calendars maintain suspense files prepare agendas for meetings take minutes make travel arrangements You will be rated on the following Competencies for this position:
ClericalCommunicationComputer SkillsPlan and organize work Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:
The work is sedentary. Typically, the employee sits comfortably to do the work. The work area is adequately lighted, heated and ventilated. However, there may be some walking, standing, bending, carrying of light items such as papers, books or driving an automobile, etc. Ability to sit or stand for extended periods of time is required, as well as the ability to work in front of a computer screen entering data for extended periods of time. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
- Department:
0303 Miscellaneous Clerk And Assistant - Salary Range:
$38,921 to $50,598 per year
Estimated Salary: $20 to $28 per hour based on qualifications.
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